HOSPITALITY THE ART OF MEETING YOUR EXPECTATION

Sunday 28 September 2014

SUTERA HARBOUR





Sutera Harbour Resort is a 384-acre fully-integrated property development on the coastline of Kota Kinabalu city centre in Sabah, Malaysia.

Comprising two 5-star hotels, a 27-hole Graham Marsh designed golf course, a 104-berth marina and an exclusive golf and country club with extensive recreational facilities, the resort enjoys the panoramic backdrop of the South China Sea and the tropical islands of the Tunku Abdul Rahman Marine Park.

There are 956 immaculately furnished and contemporary designed guest suites with magnificent views of either the sea, the gardens or the golf course; 15 restaurants and bars, two grand ballrooms, 22 meeting rooms and a 100-seat auditorium making Sutera Harbour Resort the perfect venue for meetings, incentives, conventions, events and weddings.

Hotel guests and club members have access to beautifully landscaped swimming pools, a 12-lane bowling alley, a mini cinema, snooker rooms, covered and open tennis courts, badminton and squash courts, safe and modern playgrounds, fitness centres, karaoke lounges, luxury spas, watersport facilities and secure Kiddies Clubs for children’s activities.

The North Borneo Yachting is one of the resort’s key niche products offering the ultimate dining and luxury cruise experience on board three unique vessels: Puteri Sutera, MS Columbus and Silk Princess.

Sabah was once British North Borneo and memories of a by-gone era are recreated in historical rides on board a vintage train with steam Vulcan engines, meandering through villages and dining in classic, tiffin style.

Sutera Harbour Resort—the ultimate lifestyle experience in a magical island called Borneo. Enchanting and simply memorable.



THE MAGELLAN SUTERA RESORT


The Magellan Sutera Resort is a magnificent 5-star resort with 456 suites. The grand entrance is a majestic longhouse style lobby; an architectural tribute to the Rungus natives of Sabah. With fine timber furnishings and traditional handicraft artifacts, this resort is a favourite with families and couples and those seeking a relaxing, tropical holiday in Borneo. The suites are lavishly decorated and present fabulous views of beautifully manicured gardens or the South China Sea set against a backdrop of the islands of Tunku Abdul Rahman Marine Park. The Sutera Harbour Resort is situated 20 minutes drive from the centre of Kota Kinabalu, and offer a private beach. Some of the premium features at this modern 5-star resort include a spa & wellness centre, a poolside snack bar and outdoor tennis courts.

This stylish Kota Kinabalu Resort offers a fitness centre and free Wi-Fi. The resort employees are available 24/7 and can assist with booking tours and tickets. Other facilities available include a bowling alley, an outdoor pool and squash courts.

The Magellan Sutera's on-site bar offers a varied drinks menu, while the in-house restaurant serves Chinese and Malaysian dishes.

The Magellan Sutera is close to Kota Kinabalu's famous attractions, with the Double Six Monument just a 10 minute stroll away.



THE PACIFIC SUTERA HOTEL 

The luxurious 5-star The Pacific Sutera Hotel features 500 immaculately appointed rooms and suites with contemporary decor and dramatic views of either the sprawling golf course or of the sea and nearby tropical islands.


The grand entrance and high-ceiling lobby lounge offer an uninterrupted, panoramic vies of the ocean and is popular meeting point for leisure and travelers with 10 multi-purpose and multi-sized meeting room. The Pacific Club guests enjoy the magnificent views from the top floors where breakfast and cocktails are served in the exclusive Pacific Club Lounge.




SUTERA HARBOUR GOLF AND COUNTRY CLUB
Designed by leading golf course designer Graham Marsh, Sutera Harbour Golf Club has garnered various awards of distinction. The course is finished with Bermuda grass and strategically challenging bunkers. Playing any combination of 18 holes, golfers will enjoy a par-72 six thousand metre course.


The 27-hole championship golf course is beautifully landscaped with undulating terrain and numerous waterways, providing a challenge for both amateurs and top professionals alike.You can enjoy up to 17 hours of golf per day and even tee off well past sunset as our Resort offers the only night golfing opportunity in East Malaysia and one of the largest facilities in Malaysia.



SUTERA HARBOUR MARINA & COUNTRY CLUB


At the heart of Sutera Harbour Resort lies Sutera Harbour Marina & Country Club offering an extensive range of recreational facilities and marina services for club members and hotel guests.
Established in 1998, Sutera Harbour Marina & Country Club is a hub for yachting and sailing in South East Asia. The deep water marina is easily accessible and is protected year round from extreme weather conditions. Berthing services are available for short and long term rental. The Country Club provides  first class entertainment and recreational facilities for all ages.



PRO N CONS

The pros of having a Marina encourage visitors from all around to world to take their passion for recreational boating into a journey across the ocean to the shores of exotic Borneo. Marina facilities are among the best in the world and protected year round from extreme weather conditions. The facility also offers berthing services foe mega yachts which contribution the overall growth of boating tourism in the country and for the state of Sabah. From a green perspective, the Marina allows Sutera Harbour Resort the opportunity to pursue environmental initiatives such as aquaculture and natural shoreline protection to promote habitat creation and reforestation in order to continuously promote a sustainable marina ecosystem.There is several cons that been facing by Sutera Harbour which is identify by its own customer or guest that have been there. One of the cons comes by its own services which is inconsistent either very good or atrocious. The room have been suggested to be checked as all equipment works and made up properly each day.




ACCOLADES & AWARDS


2014
Malaysia’s Best Restaurants 2014 listing by Malaysia Tatler
Ferdinand’s, The Magellan Sutera Resort
Silk Garden, The Pacific Sutera Hotel

2013
Jury's Award for Best Service Hotel (5-Star Resort) in Malaysia
The Magellan Sutera Resort
18th Malaysia Tourism Awards 2013

Best Tourism Attractions – Non-Nature/Man-Made
Winner:  North Borneo Railway, Sutera Harbour Resort
Sabah Tourism Awards 2013

Excellence Award for Best Golf Experience
Winner:  Sutera Harbour Golf & Country Club
The Best of Malaysia 2013 Travel Awards
By Expatriate Lifestyle Magazine


Certificate of Excellence for the year 2013
Winner: Sutera Harbour Resort (The Pacific Sutera Hotel and The Magellan Sutera Resort)
TripAdvisor


2012
BEST FOR GOLF AND SPA ASIA AND AUSTRALASIA CATEGORY
in the SPA Traveller Awards 2012
Winner:   Sutera Harbour Marina Golf & Country Club
Readers Choice:


2010
Malaysia’s Best Restaurants 2010 listing by Malaysia Tatler
Ferdinand’s, The Magellan Sutera Resort
Malaysia Tatler







Saturday 27 September 2014

LOST WORLD OF TAMBUN





So many worlds packed into one, the lost world of Tambun, is an action-packed,exciting adventure with the most thrilling rides and attractions in Ipoh, Malaysia. The 60 million ringgit theme park is located in the historic town of Ipoh, in the middle of the North-South corridor in Perak and is set in the natural landscapes of Ipoh, surrounded by exquisitely breath-taking limestone features. Whether it's a weekend of mayhem oozing with family fun or a burst of eco-adventure that you're seeking, take it all  in as you journey through the attractions of the Lost World of Tambun. Five main elements make up this world of adventure - the Water Park, the Amusement Park, Lost World Hot Springs, the Tiger Valley and the Lost World Petting Zoo.



At the River & Beach garden, you can find a perfectly landscaped beach, surrounded by 20 feet twin waterfalls with two rivers flowing into the pool. A crystal-white sandy beach, complemented with lush tropical gardens and majestic rock formations is a perfect mood-setter to start off your journey in the Lost World of Tambun. While designed for more-thrill seeking adults and teenegers, the Cliff Racer gives you a straight down the speed-coaster at maximum speed. Don't miss going on the longest inflatable tube ride in Malaysia which is family-favorite as you wind your way down the top of the giant slides.


AMUSEMENT PARK






LOST WORLD HOT SPRING




LOST WORLD PETTING ZOO & TIGER VALLEY



ADVENTURES FOR THE ECO-ENTHUSIAST




Make your way, jungle trekking through the deep limestone hill forests of the Lost World of Tambun. Witness and explore the unique flora and fauna, get up close and personal with wild animals and experience the beauty of its waterfalls and mysterious caves. Eco-enthusiasts are guided by experienced guides through the 700 meter long cave tunnel, walking through knee-deep mud, swimming across a shallow pool, before continuing to walk through chest-deep water inside the tunnel. Share adventures with friends and family over a bonfire at any one of the two camping sites at the Lost World of Tambun - the Needle Village, where you indulge in bonding activities such as lake kayaking, rafting, team building sessions, as well as themed dinners.


PARK FACILITIES:
Shade Area (10 units)
Shower and Changing Room
Prayer Room
Toilets (also for the disabled)
First Aid Room


NEW OPERATING HOURS:
Monday - Friday 11am - 6pm
Saturday - Sunday 10am - 6pm
Scholl & Public Holidays 10am - 6pm
Park CLOSED every Tuesday except during Malaysian School & Public Holidays


TICKET PRICE:
Adult RM 30 per person
Children RM 24 per person
Child below 90cm in heigh Free of Charge
Group package is available with minimum number of 30 persons - advance booking is required.



PROS & CONS



Interesting place for family and friends gateway

This park have different sections from Petting Zoo (where everyone can get friendly with the animals), Hot Spring(natural healing water) Tin City (dedicated to the tin mining industry in Ipoh), Team Building Park (all the adventurous activities for team building), The Kepura Cafe (special cafe build inside the cave), Water Park and so much more. There are so many things you can do here and one day is really not enough to explore the whole place. I highly recommend this park for family vacation and for friends gathering. It might not be suitable for couple gateway though. A great change from the hectic city life.


Just nice for the kids

Nice place but this place is well meant for the younger kids. Well maintained but no many choices of rides or plays for the elder kids. The SPA is nice but the hot spring is rather small, especially the Jacuzzi was really small.

Overall, the theme park is really suitable for weekend gateway recreation for family. While the children enjoying the ride and the water activities for them, teens and adults also have their own activities too which is the hot spring & spa, and many adventurous water game like cliff racer, wave pool, and the adventure river.

Family can also spent their time in petting zoo, educate the youngster with the real life example. There will always be the friendly staff there to explain you. Lost World of Tambun has its name to imply. Explore the 400 million old of nature side here.



SOURCES



Welcome to our Product Development of Hospitality blog.



Welcome to our blog. Here, there is some information about favorable product and services that can be relate to the hospitality courses. Hopefully, the information that we provide can gives knowledgeable.


HOSPITALITY THE ART OF MEETING YOUR EXPECTATION


This blog is under management of:

  • HASANAH BT HUSIN                     A12A123
  • ERNA SARINA BT LANDU               A12A095
  • BADERINAJJAH BT HAMZAH          A12A125
  • HAZWANI BT JAMHARI                 A12A044
  • FARHANIS BT MUKHTAR               A12A102