HOSPITALITY THE ART OF MEETING YOUR EXPECTATION

Monday 17 November 2014

AL-WAHIDA HERBAL REMEDY






Al-Wahida Herbal Remedy
Name of the producers
            The company was built by Tuan Haji Ismail Bin Haji Ahmad who born from Kg Mata Ayer,Perlis in September 1987 on a small village.Then he create Al Wahida Traditional Herbal Remedy company .

                After 8 years of operation and hardness,the hardness are pay back with a legacy of their ancestors ,HPA industries Sdn Bhd was established on 15 th 1995 .HPA are refer to the Al-Wahida Herbal Remedy.

                HPA had huge experience in the past and they were able to record a history of survive and and success with doing good job until now. The optimal goal of this company is to provide happiness to customer who using traditional herbal remedy  as a treatment alternative to the community,not only health but can secure prosperity and enrich lives .HPA have all the quality product of traditional alternatives.

                HPA is the new fresh ideo of young farmer who are extensive experience in the field of herbs in Malaysia. The man referred is Mr Haji Ismail bin Ahmad.He is the owners and also as Managing Director.

Characteristics and functions of the product.

                Southeast asia region with equatorial forest ,rich in herbaceous plants are advantage for Al Wahida Herbal Remedy.Since hereditary again,herbal nutrition have become the practice to overcome any health problem .HPA tahe granted to try make a small business with small income.

                Herbal based healthy living now entered the modern area.Everyone have their own expectation about the herbal for remedy in daily life  activities.HPA have decide to combine all the product together and market it commercially.

                Hundreds kind of the products have been marketed  and much  more like to be launched in the future.It is the planning of HPA to gain good output on quality and production processes that ensure consistent product quality.

                Supply of herbal  ingredients such as pennywort own labored on farms own by HPA itself.Rigorous Scrutiny given to this key ingredient to ensure high quality product.All other herbal ingredients go through strict quality control and meet the conditions set. HPA always strict quality on confirming good condition of certain product.



This is pennywort leaves that use in making Al Wahida Herbal Remedy.

                Incorporation of Islamic aspects of the manufacturing process ,improve the integrity of the tasks of providing herbal treatment for the human. With this mission ,HPA will help Islamic consumer to have very high satisfaction when they know about the status of the HPA product.They don’t have to feel uncomfortable when using the HPA product.

HPA have opened several branches in all states to ensure that the information transfer process can be distributed to many customers can buy products easily and quickly.Every state will have their own demand on certain products.So that customers don’t feel difficult to get the products.

Among the activities taking place at the branch level is to selling products in addition to the dissemination of information products through initiative such as brochure  , pamphlet’s , flyers ,and weekly organized courses in selling.This programme usuallyheld once in a month.Currently,HPA have 150 branch in over the Malaysia.





HPA Food And Beverages


Cola Radix Sdn Bhd-Manufacture of carbonated drinks








Al-Wahida Herbal Remedy-Marketers all the products through MLM business


HPA Food and beverages



Advantage of Al Wahida Herbal Remedy.

1.100% Muslim Bumiputera-Owned
Business 100% owned by bumiputra muslim and has more than 20 years in the herbal industry .It is the best achievement of muslim product that can be establish for a long time .We must to proud of it.Nowadays,there are many young muslim enetrpreneur who give up easily in doing business.


2.Product are guarantee halal

                They are proven certificate that confirm this matter.Usually,all the consumer doesn’t doubting their product.Because they already know about the quality cleaning of the product.They also have produced health products,daily use,food,beverages,cosmetics,Umrah & Hajj and many others.HPA target 500 products in the future.

3.Cheap and affordable price.

                HPA product are really competitive and and affordable product.HPA also emphasize the principles in question goodwillproduct prices .This is enable each group ,to buy product even  both sides,wether rich or poor.All category will get the chances to try the HPA products.

4.Get recognition Syariah MLM

                HPA entered level of  multi level marketing(MLM) started in 1987  and gained recognition from Syariah MLM ConsultingCenter Syariah Indonesia.Since it,HPA had gained many member to join and give good effort to generate income sources.

5.Welfare

                Each month HPA will donated some profits to the charitable organization ,maahad tahfiz,and  orphanange.That means,when you buy HPA product,you will donated your money.



Contrast


There are some problems faced by the company .Among them are traditional business practisers do not operate within all day.This traditional way of business will resulting in unsatisfied customer.An example,customer always complain why their call doesn’t pick up.This show old way of work in this company.In this case customer will feel angry when he had to make another visit just to check up the availability of the product.

In addition,other problems faced by the company is not able to manage  and keep a record of the purchase in a systematic and structured products.Depositary  and information management manually need to take a long time to store and manage the information .

Sometimes,these companies also faced problems such as loss of detail information and information search problem .The existence of such problems caused by the existing system had no facility database for storage  and information management processes.

The existing system also cannot be used to assist  calculations  automatically outstanding stock.Manual systems used by these administrators needs to take along time to calculate the remaining outstanding stock or stock count has been sold.

In addition,the system manually counting is most likely inaccurate .Such as situation can occur when administrators make the mistakes of entering the calculations into files.

The last disadvantage of HPA also is,the club member usually doesn’t  show enough courage to enter the business.From my previous experience,when I go to the the shop for the first time,it still opened.But when I repeated go for the second time,there will no shop anymore.It will closed already.But in my opinion,the product quite exciting and have good quality.They should learn how to maintain the business steady.





References

http://www.duniaherbahpa.net/syarikat.asp

http://myradix.wordpress.com/page/22/

http://suarahpa.blogspot.com/





Saturday 15 November 2014

Perkampungan Tradisional Gunung Keriang





KAMPUNG TRADITIONAL GUNUNG KERIANG

BACKGROUND
                 Perkampungan Tradisional Gunung Keriang is located 8 kilometre from town. It is near at Gunung Keriang, Muzium Padi and Pusat Sains. It has 16 units of traditional house complete with traditional tools like ‘batu lesung’, dishes, kettle and others. There are also provided traditional toilet like old house. It is a interesting places that must tourist visited. It is because the best scenery over there.
                 The idea to build  this place originally came from Dato'Intan Syafinaz.It is under government initiative to improve the development of this state.She had hire several  person in charge of human resources,financial and etc.
                
                The person in charge as human resources is Encik Hamdan Bin Suit.And then, under him,there will be six person in charge of security, cleaning service , arranging the timetable all of the task.
                 It is also have use 6.4 million to make this Perkampungan Tradisional. Unfortunately, this project cannot move successfully. There are  some problem and recommendation about Perkampungan Gunung Keriang.




PROBLEM THAT HAPPEN

   1)   Management

                   The management is not systematic. So that the surrounding around Perkampungan tradisional is not attract tourist attention to visit and stay at that place.

                    Lack of staff to take over all the task to make sure that place clean and untidy.An example,the place are very scared to tourist stay at there.The dangerous animal also have make the place as their habitats.It will give unsafe surrounding to people who living near the place.
                    
                    The Perkampungan tradisional also provide lift to traveller who wants to get into the Gua Gunung Keriang and see the most unique and fantastic view at there.


2)   Promotion
                   This place are the most special place to visit by tourist but the promotion not too effect on their expectation.This is because there is no much information that were provided to the customer.

                  The management department also did not give more details about what the customer want and needs.An example like how much the price for one day,what the accommodation were provide,and etc.

3)Location
           
                    The location is not strategic.This is because the place are very near to the Gunung Keriang.It is about 100 metre from Gunung Keriang.    

                    This were create the unsafe place to the visitor to get there.Sometimes the rock will fallig down when there have bad climate.

4)  Waste of government capital

                     The budget of making the Perkampungan Tradisional under Rancangan Malaysia       Ke-9 (RMK9)  were came true is  6.4 million.The project didn’t finished yet eventhough it have been many years.This environment will create bad reputation if outside tourist make a visit and see this surrounding.

                      If the government not continue the project it will waste the citizen money that will good if it use in proper way to develop the infrastructure in the near area like Taman Rekreasi Gunung Keriang. From observation the place also have many problem lack of accommodation like toilet, outlet for sell crystal and etc. 


Advantage of Perkampungan Tradisional Gunung Keriang


Gunung Keriang
4.Also have history recorded at that place



                  At there also, there is certain angle that have history of Rumah Tradisonal.So that all the customer will have chance to explore the history of the Rumah Tradisional.


RECOMMENDATION

MANAGEMENT AND RENOVATION

             From problem that Perkampungan Tradisional have we can suggest that Perkampungan Tradisional must have a good management.It is because many infrastructure  that build but do not have a good management  and cause idle infrastructure.The management and renovation that suppose to do are:

1.Building for seller.
                Stall must make systematic management, suitable and interesting  place that easy for seller to sell their product that source from that mountain. Such as crsytal.
               Restaurant : must make comfortable restaurant.Tourist will easy get food and drink at Gunung Keriang if they go there. Local people also will  have safe place and comfortable place to do a  business.

2.Homestay(Perkampungan Tradisional)
                Make a strategic location and manage a Perkampungan Tradisional that  fulfill all facilities that tourist want. Make comfortable toilet and make sure the toilet clean for tourist and local people

3.Continue the project

                   The government should take action to find the contractor who willing to continue this project successfully.It is because many capital that were invest in this project.



4.PROMOTION

                  Promotion is the publicization of a product ,organization,or venture to increase sales or public awareness .Perkampungan Gunung Keriang must have a good promotion such as make advertisement in electronic media,newspaper and magazine.
                  
                  Actually Perkampungan Tradisional Gunung Keriang  have a potential for go forward.It is because surrounding Perkampungan  Tradisional Gunung Keriang has Muzium padi,Pusat Sains and Recreation Park but lack of promotion make the Perkampungan Gunung Keriang not known.So the government must involved to increase the promotion and solve the problem.


Sunday 2 November 2014

RITZ-CARLTON HOTEL KUALA LUMPUR




Voyage to the confluence of Gombak and Klang rivers as these ancient waterways congregate in the heart of Kuala Lumpur; Malaysia’s capital and its largest, most vibrant city. The Ritz-Carlton hotel redefines the art of the luxury hotel experience in Asia.

Located within the prestigious Golden Triangle district, The Ritz-Carlton Hotel in Kuala Lumpur offers easy access to the trendy, upscale business and entertainment hub of Bukit Bintang.


The features in Ritz-Carlton Hotel is :
365 guest rooms, including 30 One-Bedroom Suites
25 meeting rooms totaling 30,000 square feet
Four exceptional restaurants


 Guest Room Features and Amenities

·         Full Butler service for all rooms at our hotel in Malaysia
·         High-Definition flat-panel televisions
·         DVD/CD player in all room
·         Featherbeds, feather duvets and goose down pillows
·         Marble bath with separate tub and shower
·         Rainforest shower heads
·         Plush terry robes
·         Make-up mirror, hairdryer and scale
·         Re-designed work station with desk level power points
·         High-speed Internet access
·         In-room safe
·         Dual-line telephones with voicemail and speakerphone
·         Fully stoked refreshment cabinet (with complimentary bottled water)
·         24-hour in-room dining
·         Complimentary morning newspaper
·         Pressing and laundry services


SUITE


SUITE


ROOM


Property Features and Amenities

·         On – site fitness center
·         Executive business services
·         Gift shop
·         Valet parking
·         Limousine services available upon request


Business Services

·         High speed internet
·         Courier, dispatch and freight services
·         Copy typing, audio dictation and translation services
·         Printout and photocopy services
·         Incoming / outgoing fax
·         Wrapping and packaging
·         Printing stationery
·         Rental services (meeting rooms, equipment, electronic machines, LCD projectors, flip charts, handphone)


Foods in Hotel

Many variety of foods that be serve in the hotel such as :

SEAFOOD

DESSERT

DESSERT


Direction


From Kuala Lumpur International Airport:

(1)    Take Sepang Highway heading towards the North-South Highway.
(2)    At the main interchange of the North-South Highway, turn left onto North-South Highway towards Kuala Lumpur.
(3)    Travel 40km until Sungai Besi Toll Plaza.
(4)    Continue to travel north until Sungai Besi Airport and keep to right.
(5)    Travel 12km and turn left into Bukit Bintang Road.
(6)    Travel 6km to the first red light and turn left.
(7)    Travel 2km. turn left at the fork junction and keep left.
(8)    Travel 500m and turn left directly to the hotel entrance.


Discover with You

There are so many experiences to treasure from a vacation at The Ritz-Carlton. Whether enjoying a specially prepared dinner for two or taking part in one of our unique destination activities, Ritz-Carlton Hotel offer countless ways to make memorable experiences. Take advantages of our Discover with our customers with package and enjoy deluxe accommodations, daily American breakfast for two and a daily hotel or resort credit. The Discover with You package includes :
(1)    Overnight accommodations
(2)    Daily American breakfast for two each morning in the restaurant
(3)    Destination experience once per stay. 

   Hotel Policies

Check-In / Check-Out
·         Check-in time is 3 p.m
·         Check-out time is noon

Cancellation / Confirmation

·         Room cancellation at our hotel in Kuala Lumpur must be made at least 24 hours prior to arrival to avoid charges.
·         To confirm or cancel your room reservation online, you will need your confirmation number. 

Resources
  • https://www.google.com.my/search?q=ritz+carlton+kl
  • http://www.ritzcarlton.com/en/Properties/KualaLumpur/Default.htm








HISTORY

AirAsia was established in 1994 and began operations on 18 November 1996. It was originally founded by a government-owned conglomerate, DRB-Hicom. On 2 december 2001, the heavily-indebted airline was bought by former Time Warner executive Tony Fernandez; company Tune Air Sdn Bhd for the token sum of one ringgit (about USD 0.26 at the time) with USD 11 million (MYR40 million) worth of debts. Fernandez turned the company around, producing a profit in 2002 and launching new routes from its hub in Kuala Lumpur, undercutting former monopoly operator Malaysia Airlines with promotional fares as low as MYR 1 (US$0.27). In 2003, AirAsia opened a second hub at Senai International Airport in Johor Bahru near Singapore and lunched its first international flight to Bangkok. 

AirAsia Berhad is a Malaysian low-cost airline headquartered near Kuala Lumpur, Malaysia. AirAsia group operates scheduled domestic and international flight to 100 destinations spanning 22 countries. its main hub is KLIA2 at Kuala Lumpur International Airport (KLIA). AirAsia operates with the world's lowest unit cost of US$ 0.023 per available seat kilometers (ASK) and a passengers break-even load factor of 52%.



CORPORATE AFFAIRS

The head office is the LCC Terminal at Kuala Lumpur International Airport in Sepang, Selangor. The registered office is on level 13 of the Menara Prima Tower B in Petaling Jaya. The airline plans to moves its head office to a new facility constructed at KLIA2. Until the new head office opens, the airlines’s head office remain at LCCT. The new KLIA2 head office is scheduled to open in the end of 2015. 




Its affiliate airlines Thai AirAsia, Indonesia AirAsia, Philippines AirAsia, Philipines AirAsia, AirAsia Zestand AirAsia India have hubs in Don Mueang International Airport, Soekarno-Hatta International Airport, Ninoy Aquino International Airport and Kempegowda International Airport respectively.

While its subsidiary, AirAsia X focusing on long - haul routes. AirAsia's registered office is in Petaling Jaya Selangor while its head office is at Kuala Lumpur International Airport.
It has hedged 100% of its fuel requirements for the next three years, achieves an aircraft turnaround time of 25 minutes, has a crew productivity that is triple that of Malaysia Airlines, and achieves a average aircraft utilization rate of 13 hours a day. In 2007, Joshua Kurlantzick of The New York Times described the airline as a “pioneer” of low cost travel in Asia. All scheduled AirAsia and AirAsia X departures from Kuala Lumpur use the KLIA2. 


Comfortable seat in flight

Stewardess in AirAsia Flight



The advantages when using AirAsia is :

(a) Cheap fares
(b) Get 50% discounts if buys goods and luggage through online
(c) Often get a total schedule of flight
(d) Prepare an accommodation (I-Tune) that is cheap and comfortable
(e) Always have a promotion for cheap flight ticket.

When using AirAsia, we can feel the moment of joyful and satisfaction with their service. Although MAS is more better than AirAsia but many customers like to use AirAsia as their choice to reach the destination. 

RESOURCES
* www.google.com.my/search=airasia
* www.airasia.com.my/image



HOTEL SERI MALAYSIA IPOH


 
 

HOTEL SERI MALAYSIA IPOH

LOT 10406, JALAN STURROCK, OF JALAN TAMBUN,

30350 IPOH, PERAK MALAYSIA

TEL.NUMBER: 052412936 FAX NUMBER: 052412946

 

LOCATION HOTEL SERI MALAYSIA IPOH


Hotel Seri Malaysia Ipoh located at Ipoh, the state capital of Perak, Malaysia. Muzium Darul Ridzuan located on Jalan Kuala Kangsar that display collection pertaining to the mining industry in 3 kilometres away. Jalan Seenivasagam Park that is well-known for its scenic beauty and recreational facilities is 2 kilometres away.
 
IPOH TOWN

 
Location of Hotel Seri Malaysia Ipoh located strategically adjacent to Ipoh Turf Club, in the heart of the Ipoh City. This hotel offers modern facilities with impeccable services to make guest feel right at home. This property offers affordable, yet comfortable accommodation making it the preferred hotel for business or leisure travellers. Ipoh Old Town that is surrounded by historic buildings characterising colonial architectures such as the Ipoh Railway Station, Padang Ipoh and Ipoh Town Hall are easily accessible from the hotel. Perak Tong Temple located at Gunung Tasek that houses over 40 Buddha statues in 10 minutes away.

HOTEL VIEW

MAP TO HOTEL


 
 
Rooms
Seri Malaysia Hotel Ipoh offers well-appointed rooms and suites. All rooms including amenities such as colour TV, telephone, and coffeemaker.

BED

ROOM VIEW

 

Restaurant
These hotels have Cafe Cempaka Sari. Guest can get delicious local and western cuisine at Cafe Cempaka Sari.

 
 General

Hotel Seri Malaysia Ipoh offers a safe deposit box at the reception counter. The cave temple of Kek Long Tong and Sam Poh Tong located at Gunung Rapat near with the Simpang Pulai toll exist that popular among tourists.

 
Price

Standard Rooms with 2 Breakfast
RM 165.00 nett
Family Rooms with 2 Breakfast
RM 168.00 nett

 
Note: All rates are nett quoted in RM and INCLUDED 6% government tax and 10% service charge.

FAMILY ROOM





STANDARD ROOM

 
 

Facilities

There are some of facilities and services provide by Hotel Seri Malaysia Ipoh.

Facilities

·         24 hour reception

·         24 hour security

·         Dry cleaning/ laundry service

·         Maid service

·         Parking

·         Safety deposit box

·         Shuttle service (surcharge)

·         Surau (prayers room for Muslims)
LOBBY

SERVICE CAR RENTAL
 

Business facilities

·         Banqueting

·         Business centre

·         Conference room (s)

·         Function room (s)

·         Meeting facilities
BANQUET
MEETING ROOM
MEETING ROOM
Recreational facilities
·         Car rental
 
All rooms facilities
·         Air conditioning
·         Bathroom with shower
·         Coffee table
·         Telephone
·         Television 
 
Hotel Seri Malaysia Ipoh offers the following dining options:
·         Bar/Lounge
·         BBQ Facilities
·         Cafe Cempaka Sari
 
 
Pro and Cons
Cons
1.      Simple – stayed in a family room... quite spacious with 2 queen/king size beds.
2.      There is no lift service to take you up to and down the upper floor as we get a room on the 3rd floor.
3.      Deco of the room bit old and a bit smelly.
4.      Small fridge-not in working condition.
5.      Location is not within a walking distance to a mall or eating places so you need a car to move around the area.
6.      Ash trays and the residual smoke still lingering. Hope that the hotel have dedicated room for smokers.
7.      Bathroom shower not working properly.
 
Pro
1.      Location quite near with Ipoh town.
2.      Good for a short stay.
3.      Breakfast alright.
4.      Room comfortable and clean sheet.
5.      Price affordable.
6.      Surprise that Hotel Seri Malaysia underwent positive changes not only from the quality of rooms to the quality of food. The breakfast menu is really excellent with its warm delicious tasty nasi lemak spiced with the well concocted sambal and the slices of fresh cucumber which are very crispy and generous in amount. The half boiled eggs that accompany the nasi lemak simply filling. The fruit slices are excellent. The rooms have new carpet,new bed spreads.
 
References